Privacy policy | Joifilabs

Last updated: 02 November 2026

1. Introduction

Joifilabs ("we", "our" or "the Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services.

2. Information we collect

We may collect several types of information, including:

Personal information: Name, email address, phone number, postal address, etc.
Usage information: How you interact with our website, including pages visited, time spent and actions taken.
Device information: Device type, operating system, browser, IP address, etc.
Cookies and similar technologies: For more information, see our Cookie Policy.

3. How we use your information

We may use the information collected to:

Provide, maintain and improve our services
Process transactions and send related notifications
Send technical information, updates and security alerts
Respond to your comments, questions and customer service requests
Monitor and analyse trends, usage and activities related to our services
Personalise your experience
Communicate with you about products, services, offers and events

4. Sharing information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

With service providers and business partners who help us operate our business
To comply with legal obligations
To protect the rights and safety of our company and users
In connection with a corporate transaction such as a merger or sale of assets

5. Your privacy rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

Right to access the information we hold about you
Right to rectify incorrect information
Right to erase your information
Right to object to or restrict the processing of your information
Right to data portability
Right to withdraw consent

To exercise these rights, please contact us at info@joifilabs.com.

6. Information security

We implement technical and organisational security measures to protect your personal information against unauthorised access, misuse or disclosure.

7. Changes to this policy

We may update this policy from time to time. We will notify you of any significant changes through a prominent notice on our website or by email.

8. Contact

If you have any questions about this Privacy Policy, please contact us at:

Email: info@joifilabs.com
Support: soporte@joifilabs.com